Job Purpose

To assist visitors and guests and promptly answer their queries by providing clear information, guidance and directions needed; provides administrative support and on-going general assistance in the office including document collection, delivery, photocopying, handling mail, and filing ensuring performance is as per company’s adopted policies and procedures.

Key Result Responsibilities

Handles the main reception desk by answering telephone calls, directing visitors and guests and answering their inquiries whilst relaying clear messages and information as appropriate.
Ensures the comfort of all visitors, guests and applicants waiting in the main reception area, provides them with refreshments and escorts them to the required office if needed.
Collects and promptly delivers documents, stationery and messages within the office in a timely and efficient manner.
Provides continuous support in maintaining safe and tidy reception area and workplace; operates office equipment in compliance with procedures.
Assists the HR team and other departments, if needed, in compiling, photocopying, filing and safekeeping of documents in order to optimize workflow in the respective departments.
Receives, sorts, and distributes incoming mail and courier packages to the different departments as required.
Assists all departments by operating fax machines, preparing outgoing couriers and post packages when instructed to do so.
Executes any other tasks as assigned by the Supervisor/Manager.

Qualifications (Academic, training, languages)

High School or Diploma in any stream is acceptable.
Demonstrates pleasant personality and positive attitude all times.
Well groomed and organized.
Dynamic and physically fit for the job, requires frequent movement.
Age recommended: not above 30 years.
Capable of operating office machines and computer when needed.
Fair in English Language (Arabic is a plus).

Work Experience

1-2 years of office support experience in a similar role in any industry would be an advantage.
Capable of comprehending and classifying documents needed for required tasks.
Ability to understand assignments and plan tasks according to priorities and logical order.
Demonstrates the ability to operate office machines and equipment independently.
Cooperative team player; possesses good organizing and time management skills.
Stays up-to-date with required information and/or changes within the company including names of departments and personnel and their offices locations.
Multi-task oriented with high attention to details.

Action Hospitality

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